Privacy Policy

Effective Date: January 3, 2026
Last Updated: January 3, 2026

Introduction

HANDYS.NOW (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://handys.now, use our services, or interact with us. Please read this privacy policy carefully.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Contact Information

HANDYS.NOW
Phone: 941-207-6969
Email: INFO@HANDYS.NOW
Website: https://handys.now

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or service
• Contact us via phone, email, or contact form
• Upload project photos
• Make a payment
• Subscribe to our newsletter or communications
• Interact with us on social media

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Service address (if different from mailing address)
• Payment information (processed securely through third-party payment processors)
• Project details, photos, and service requirements
• Any other information you choose to provide

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Date and time of visits
• Click-stream data
• Device identifiers
• Cookies and similar tracking technologies

Location Information

With your permission, we may collect precise location information from your mobile device to:

• Provide accurate service area information
• Schedule appointments efficiently
• Provide directions to our technicians
• Customize content based on your location

You can disable location services through your device settings at any time.

Photos and Media

If you upload photos of your project or property through our website or via email:

• Photos are used solely to assess project requirements and provide accurate quotes
• We may retain photos for service documentation and quality assurance
• Photos will not be used for marketing purposes without your explicit consent

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

• Process and fulfill service requests
• Schedule appointments and dispatch technicians
• Communicate about your service needs
• Provide customer support
• Send service confirmations, updates, and reminders

Business Operations

• Process payments and maintain transaction records
• Manage customer accounts and relationships
• Conduct quality assurance and training
• Maintain accurate business records
• Comply with legal and regulatory requirements

Marketing and Communications

• Send promotional materials and special offers (with your consent)
• Provide information about new services
• Conduct customer satisfaction surveys
• Send newsletters and updates

Website Improvement

• Analyze website usage and trends
• Improve website functionality and user experience
• Troubleshoot technical issues
• Develop new features and services

Legal and Safety

• Protect against fraud and unauthorized transactions
• Comply with legal obligations
• Enforce our terms and conditions
• Protect the safety of our employees, customers, and property
• Resolve disputes and enforce agreements

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors (credit card processing)
• Scheduling and dispatch software providers
• Email and communication service providers
• Website hosting and analytics services
• Cloud storage providers
• Accounting and bookkeeping services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information when required by law or in response to:

• Court orders or subpoenas
• Government or regulatory requests
• Legal proceedings or investigations
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activity

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change and any choices you may have.

With Your Consent

We may share your information for any other purpose with your explicit consent.

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this privacy policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements
• Maintain business records

When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to access and update your personal information. You may contact us to:

• Request a copy of the personal information we hold about you
• Correct inaccurate or incomplete information
• Update your contact preferences

Deletion

You may request that we delete your personal information, subject to certain exceptions for legal, accounting, or legitimate business purposes.

Opt-Out of Marketing

You can opt out of receiving marketing communications at any time by:

• Clicking the “unsubscribe” link in our emails
• Contacting us directly at INFO@HANDYS.NOW
• Calling us at 941-207-6969

Note that you will continue to receive service-related communications even if you opt out of marketing.

Do Not Track

Our website does not currently respond to “Do Not Track” signals from browsers.

Data Security

We implement reasonable physical, technical, and administrative security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include:

• Secure socket layer (SSL) encryption for data transmission
• Secure servers and data storage
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance
• Provide relevant content and advertisements

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly and cannot be disabled.

Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous information.

Functional Cookies: Remember your preferences and customize your experience.

Marketing Cookies: Track your browsing activity to deliver relevant advertisements.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete cookies
• Block cookies from specific websites
• Block all cookies

Note that disabling cookies may affect website functionality and your user experience.

Third-Party Links

Our website may contain links to third-party websites, social media platforms, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: You may opt out of the sale of personal information (we do not sell personal information).
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at INFO@HANDYS.NOW or 941-207-6969.

Florida Privacy Considerations

As a Florida-based business, we comply with all applicable Florida privacy laws and regulations regarding the collection, use, and disclosure of personal information.

International Users

Our services are primarily intended for users in the United States, specifically in the Southwest Florida region. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and we operate. By using our services, you consent to the transfer of your information to the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the “Last Updated” date at the top of this policy
• Sending email notification for significant changes (if you have provided an email address)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Questions and Concerns

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

Phone: 941-207-6969
Email: INFO@HANDYS.NOW
Website: https://handys.now/contact-us/

We will respond to your inquiry within a reasonable timeframe.

Consent

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

HANDYS.NOW
Sarasota and Bradenton Handyman Services
Licensed & Insured
Phone: 941-207-6969
Email: INFO@HANDYS.NOW